0300 303 5090
https://bsw.icb.nhs.uk/your-health/which-nhs-service-should-i-use/prescription-ordering-direct-pod/
NHS Bath and North East Somerset, Swindon and Wiltshire Prescription Ordering Direct (POD) service.
If you are registered with one of the GP practices listed in the dropdown menu below and cannot use GP online services, please do not call the practice to order your repeat prescriptions.
Instead, you can order repeat prescriptions by calling our NHS Bath and North East Somerset, Swindon and Wiltshire Prescription Ordering Direct (POD) service, on 0333 332 0050.
If you are unable to get through to POD, please use the contact form below or email
For further information view our Privacy Policy.
If your prescription request is urgent, please telephone the POD to ensure it is dealt with the same day.
Update:
We have recently added a BaNES GP practice to our service, the Heart of Bath practice. If you are a patient at this practice you can use the contact details above to order repeat prescriptions. Patients at all other BaNES GP practices should continue to order prescriptions directly from the surgery.
Your order will be reviewed by a GP and, once it has been approved, will be ready for collection after one week from a nominated pharmacy.
All calls made to POD will be answered by a trained advisor, prescribing clerk or a member of the CCG's Medicines Optimisation team.
Any information shared over the telephone will be kept confidential.
Calls to POD can be made between 9am and 5pm every weekday, excluding bank holidays.
The service is not open at weekend
As well as making it more convenient to request medication, the POD service will also ensure that people are prescribed the correct and appropriate amount of medicine.
This helps to reduce prescription waste across Swindon and parts of Wiltshire, something which costs the NHS in the UK an estimated £300million every year.
Patients whose prescription is normally delivered direct to their home by their local pharmacy will still be able to use POD to order new or existing medication.